Terms of service

1. Acceptance of Terms

By accessing or using our website, you agree to abide by these Terms of Service (also referred to as “Terms”). If you do not agree, please do not use our website or services.

2. Eligibility

You represent that you are at least 18 years old, or the age of majority in Malaysia, and have legal capacity to agree to these Terms .

3. Description of Service

Ketoporkpork.com provides an online platform for the sale of sugar‑free pork snacks. You are responsible for your account, purchases, and compliance with local laws and our Policies.

4. User Obligations & Prohibited Content

You agree not to:

  • Use the site for unlawful or harmful activities

  • Violate intellectual property rights

  • Upload malicious or offensive content

  • Interfere with site operations or security

5. Orders, Payment & Pricing

  • Prices, shipping fees, and taxes are displayed clearly before checkout.

  • Orders are subject to acceptance and payment authorization.

  • We accept secure payment methods and may refuse orders for security or legal reasons.

6. Returns, Cancellations & Refunds

  • Our Return & Refund Policy applies. Refunds are processed once goods are received and verified, within 7 working days of receipt.

  • For cancellations or order changes, contact us promptly—approval is at our discretion.

7. Intellectual Property

All site content (text, graphics, logo, images, software) belongs to Ketoporkpork.com or our licensors. You may not use or reproduce our content without express written permission .

8. Limitation of Liability & Warranty Disclaimer

  • We provide the site “as is” and make no warranties regarding accuracy, availability, or fitness for purpose.

  • To the fullest extent permitted under Malaysian law, Ketoporkpork.com is not liable for indirect, incidental, consequential, or punitive damages arising from your use of the site or products.

9. Dispute Resolution & Governing Law

  • Disputes shall be governed by the laws of Malaysia and resolved in a Malaysian court.

  • You must contact us first to seek resolution before resorting to formal legal channels.

10. Modifications to These Terms

We may revise these Terms at any time. Updates take effect once posted. Your continued use of the site after updates constitutes acceptance.
It is your responsibility to review the Terms periodically.

11. Severability

If any part of these Terms is invalid or unenforceable under Malaysian law, the remainder remains in full effect.

12. Entire Agreement

These Terms, together with our Return & Refund Policy and Privacy Policy, form the complete agreement between you and Ketoporkpork.com and supersede any prior communications or proposals.

Contact Us

If you have questions concerning these Terms or need support, feel free to reach out to:
porkporkmalaysia@gmail.com